Frequently Asked Questions
Please read our FAQ before sending us a message.
Many of the Games we sell have cards reprinted in multiple sets. By default we try to fulfill order by keeping the best edition consitency across the whole order, or at least same edition if multiple copies of a card are bought. If you need a specific edition of a card, you are welcome to contact us to inquiry about availability or add it in the additional info field when submitting an order if it’s a preference but not mandatory.
Condition grading is a difficult scale to agree on, especially when you introduce the human factors of variance and interpretation. The card grading scale used by CardGameGeek is determined by the demands and expectations of both customers and members of the gaming industry.
While we do not provide a breakdown of conditions, all our cards average to Excellent. There might be some cards that we miss that could be below average, but should be far between.
Everything below that threshold is generally sold via Auctions on our eBay store.
If you have specific requirements, you can reach out to us directly BEFORE ordering so that I can provide actual pics and proof of cards conditions.
Shipping costs are automatically calculated at check out based on weight/size of the order.
For order below 50€ you have the option to opt for the International Priority Mail (no Track & Trace).
All order above 50€ are shipped via Registered Mail to provide a safer way to follow the orders on their way to you.
YES! We do ship worldwide, literally: South America, North America, Europe, Oceania, Asia, Africa…. you name it! Chance are we already shipped to your country in the past. If there’s any additional info you might want to provide, you can do so at the moment of check out.
At this time we accept payment with PayPal only.
However the PayPal plug-in we are using should allow you to choose from various different options: Credit/Debit Cards, and local payment options.
For European Union customers the Bank Transfer option is also available.
But we are open to enable other forms of payments. Based on the feedback of our customers, we will try to provide more and more methods as time pass.
Orders are picked up every Wednesday and Friday.
You’ll get the tracking code generally 1-2 days before that, as I prepare the orders ahead of pick up.
UPS orders goes straight in the hands of the carrier and tracking get updated from the get go.
All other shipping options are first sent to a distribution center of the company I use for shipping. Once they receive and process the orders the tracking will be updated. This generally happen within 1-2 Working Days.
Actual delivery time really depends on many factors.
International Priority Mail can take up to 2 weeks, often less than that specially for European customers.
Registered Mail does take generally the same amount of time.
As often as possible I try to rely on couriers, specially for larger orders, which means delivery time can go down to less than a week.
Certain Countries, like South America, MENA and part of Asia, have a considerable longer delivery time which can grow up to 45 days. This is beyond my control but generally due how the custom/postal service works.
Also worth noting that during some period of the year, all orders can undergo delays due to the heavy shipping traffic ( ie Christmas time,etc).
YES! We are always interested in purchasing new collections, the bigger the better. We are not limited to the games currently listed on the store.
We pay out in cash or store credits.
Feel free to Contact Us to get more informations or check our Buylist
We do offer discount for returning users. The discount are based on the amount you spent in our shop in total.
There are 4 tiers:
- 1€ to 499€ spent – 3% Discount
- 500€ to 2999€ total spent – 5% Discount
- 3000€ to 6999€ total spent – 7% Discount
- 7000€ total spent onwards – 10% Discount
These discount will apply automatically at checkout and will be bind to your account forever. You don’t have to do nothing than shopping 🙂
We also offer a Welcome Discount to new customers only. Use the Coupon code WELCOME10 in the Coupon field at checkout to enjoy a one time 10% Discount.
Given PayPal no longer return fees to seller upon refunds, the following rules will apply: if I have to refund due a mistake of mine (Inventory error,etc) I will provide full refund; if you have a change of mind on your order, request changes,etc I will refund the full amount minus the PayPal fees.
Send us an email
You can find us at:
Corso Goffredo Mameli 344, 16035 Rapallo (GE), Italy
We’re open Monday – Friday, 9 a.m. – 6 p.m. CET